{"id":282680,"date":"2024-01-03T13:41:56","date_gmt":"2024-01-03T11:41:56","guid":{"rendered":"https:\/\/flaash.ai\/terms-and-conditions-of-sale\/"},"modified":"2024-03-08T22:14:16","modified_gmt":"2024-03-08T21:14:16","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/flaash.ai\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FAF8EB&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><\/h1>\n<table width=\"604\">\n<tbody>\n<tr>\n<td width=\"604\">\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Terms and Conditions of Sale and Use<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><em>Last update : 12\/01\/2024<\/em><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965939\" style=\"color: #000000;\"><\/a><u>Important information:<\/u><\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH, a company specializing in the development and publication of software and other IT solutions, publishes the website accessible at <a href=\"https:\/\/flaash.ai\/en\/\" style=\"color: #000000;\">https:\/\/flaash.ai\/<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These General Terms and Conditions of Sale (hereinafter referred to as &#8220;GTCS&#8221;) form the basis of the commercial relationship between Customers and FLAASH, a Soci\u00e9t\u00e9 par Actions Simplifi\u00e9e (simplified joint stock company) with capital of \u20ac30,000, registered in the Lyon Trade and Companies Register under number 982 318 479, whose registered office is located at 17 Mont\u00e9e Saint-S\u00e9bastien &#8211; 69001 Lyon and represented by its Chairman, Mr Jean MULIN.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH can be contacted :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">By phone: +33 (0)6 36 56 94 56<\/span><\/li>\n<li><span style=\"color: #000000;\">By e-mail to: <a href=\"mailto:hello@flaash.ai\" style=\"color: #000000;\">hello@flaash.ai<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\">By post to the following address: FLAASH, 17 Mont\u00e9e Saint-S\u00e9bastien, 69001 Lyon<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Any request for assistance or complaint concerning the use of the Website or the Services, in the event of non-conformity of the Deliverables with the present GTC, must be addressed to Technical Support by e-mail at the following address: <a href=\"mailto:jean@sequentia.ai\" style=\"color: #000000;\">hello@flaash.ai<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These General Terms and Conditions of Sale govern in their entirety all Services provided by FLAASH.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Any Order placed with FLAASH on the Website automatically implies unreserved acceptance of the entirety of these General Terms and Conditions of Sale. They exclude the application of any terms and conditions of purchase of the Customer, regardless of the clauses appearing on the latter&#8217;s commercial documents, unless expressly waived beforehand by FLAASH.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">By doing so, the Customer acknowledges that he\/she has fully understood and agrees to all the terms and conditions set out below.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">BEFORE CLICKING ON THE ICON &#8220;I HAVE READ AND ACCEPT THE TERMS AND CONDITIONS&#8221; AS PART OF THE PURCHASE OR SUBSCRIPTION PROCESS ON THE SITE, YOU MUST READ THEM CAREFULLY IN THEIR ENTIRETY.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">BY CLICKING ON THE ICON &#8220;I HAVE READ AND ACCEPT THE TERMS AND CONDITIONS&#8221; YOU GUARANTEE :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">BE A NATURAL PERSON OR A LEGAL ENTITY WITH FULL LEGAL CAPACITY TO ENTER INTO THESE GVCS;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">EXPRESS YOUR CONSENT TO BECOME A &#8220;CUSTOMER&#8221;, AS WELL AS YOUR AGREEMENT TO THE ENTIRE CONTENT OF THESE GENERAL TERMS AND CONDITIONS OF SALE (&#8220;GTSC&#8221;) AND BIND YOU TO THE COMPANY FLAASH, YOUR CO-CONTRACTOR, TO RESPECT ALL THE TERMS WITHOUT ANY RESERVATION;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">HAVE READ AND ACCEPT THESE TERMS AND CONDITIONS.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td width=\"601\">\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>CONTENTS<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965939\" style=\"color: #000000;\">Important information: 1<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965940\" style=\"color: #000000;\">Article 1: Definitions. 5<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965941\" style=\"color: #000000;\">Article 2: Purpose 5<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965942\" style=\"color: #000000;\">Article 3: Prerequisites. 6<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965943\" style=\"color: #000000;\">Article 4: Description of Services. 6<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965944\" style=\"color: #000000;\">Article 5: Duration. 6<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965945\" style=\"color: #000000;\">Article 6: Right of withdrawal. 7<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965946\" style=\"color: #000000;\">Article 7: Delivery &#8211; Complaints. 7<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965947\" style=\"color: #000000;\">Article 8: Access to Services. 8<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965948\" style=\"color: #000000;\">  Website registration 8<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965949\" style=\"color: #000000;\">  Purchase and use of Credits. 9<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965950\" style=\"color: #000000;\">  Subscription 9<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965951\" style=\"color: #000000;\">Article 9: Pricing conditions. 10<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965952\" style=\"color: #000000;\">  Price list. 10<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965953\" style=\"color: #000000;\">  Buying credits. 10<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965954\" style=\"color: #000000;\">  Subscription 10<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965955\" style=\"color: #000000;\">  Payment methods 10<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965956\" style=\"color: #000000;\">  Invoices. 10<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965957\" style=\"color: #000000;\">  Non-payment 11<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965958\" style=\"color: #000000;\">Article 10: Obligations and liability. 11<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965959\" style=\"color: #000000;\">  Obligations and responsibilities of the Customer\/User. 11<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965960\" style=\"color: #000000;\">  Use of the Website 11<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965961\" style=\"color: #000000;\">  Rights on Photographs Imported by the Customer\/User on the Website and on Deliverables. 12<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965962\" style=\"color: #000000;\">  General obligations. 13<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965963\" style=\"color: #000000;\">  FLAASH&#8217;s obligations and responsibilities&#8230; 13<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965964\" style=\"color: #000000;\">Article 11: Warranties. 15<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965965\" style=\"color: #000000;\">Article 12: Intellectual property. 16<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965966\" style=\"color: #000000;\">  General provisions. 16<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965967\" style=\"color: #000000;\">  The rights of FLAASH&#8230; 16<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965968\" style=\"color: #000000;\">  Assignment of copyright. 17<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965969\" style=\"color: #000000;\">  Time and territory. 17<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965970\" style=\"color: #000000;\">  Compensation. 17<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965971\" style=\"color: #000000;\">  Third-party rights. 17<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965972\" style=\"color: #000000;\">Article 13: Termination. 18<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965973\" style=\"color: #000000;\">  Cancellation by the Customer 18<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965974\" style=\"color: #000000;\">  Termination by FLAASH&#8230; 18<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965975\" style=\"color: #000000;\">Article 14: Insurance. 19<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965976\" style=\"color: #000000;\">Article 15: Customers&#8217; and Users&#8217; personal data. 19<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965977\" style=\"color: #000000;\">Article 16: Cookies. 19<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965978\" style=\"color: #000000;\">Article 17: Archiving the contract 19<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965979\" style=\"color: #000000;\">Article 18: Reference. 20<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965980\" style=\"color: #000000;\">Article 19: Recourse to the consumer ombudsman. 20<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"><a href=\"#_Toc155965981\" style=\"color: #000000;\">Article 20: General provisions. 20<\/a><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965982\" style=\"color: #000000;\">  All provisions. 20<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965983\" style=\"color: #000000;\">  Non-renunciation. 20<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965984\" style=\"color: #000000;\">  Force majeure. 20<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965985\" style=\"color: #000000;\">  Modification. 20<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a href=\"#_Toc155965986\" style=\"color: #000000;\">  Applicable law &#8211; Language of the contract &#8211; Settlement of disputes. 21<\/a><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965940\" style=\"color: #000000;\"><\/a>Article 1: Definitions<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Subscription<\/strong> &#8221; refers to the commitment entered into by the Customer with FLAASH, involving the payment of a monthly or annual fee depending on subscription, in return for which a User may benefit from the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Customer<\/strong> &#8221; refers to the individual or legal entity, Professional or Consumer, subscribing to a Subscription or purchasing Credits in order for a User to use the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>GTC<\/strong> &#8221; means this contract, governing the contractual relationship between FLAASH and the Customer\/User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Order<\/strong> &#8221; refers to the order of a Service entrusted to FLAASH by its Client\/Professional or Consumer User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Consumer<\/strong> &#8221; means, in accordance with the introductory article of the French Consumer Code, any natural person acting for purposes that do not fall within the scope of his or her commercial, industrial, artisanal, liberal or agricultural activity.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Credit<\/strong> &#8221; refers to the assets that can be purchased by the Customer to benefit from the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Deliverable<\/strong> &#8221; refers to the result of the Service, i.e. the photograph generated on the Website illustrating the projected renovation or furnishing of the room shown on the Photograph Imported by the Customer\/User. The deliverable is downloadable in JPEG format.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Means of Access<\/strong> &#8221; refers to all computer and electronic communication means enabling the Customer\/User to access the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Parties<\/strong> &#8221; refers to FLAASH and the Customer\/User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Services<\/strong> &#8221; refers to the virtual home staging services offered by FLAASH using artificial intelligence software to generate random room layouts for real estate properties. The Services allow a User to import photographs (&#8220;Imported Photographs&#8221;) onto the Website and generate projections of property renovations or furnishings (&#8220;Deliverables&#8221;).<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221;  <strong>Professional<\/strong>  In accordance with the introductory article of the French Consumer Code, &#8220;means any individual or legal entity, public or private, acting for purposes within the scope of its commercial, industrial, artisanal, liberal or agricultural activity, including when acting in the name of or on behalf of another professional.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>Website&#8221;<\/strong> refers to the website accessible at <a href=\"https:\/\/flaash.ai\/en\/\" style=\"color: #000000;\">https:\/\/flaash.ai\/<\/a> on which the platform based on an artificial intelligence model can be accessed to generate property renovation or furnishing projections.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">&#8221; <strong>User<\/strong> &#8221; refers to the natural person visiting the Website in order to use the Services. The Customer and the User may be the same natural person.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965941\" style=\"color: #000000;\"><\/a>Article 2: Purpose<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These General Terms and Conditions apply to the provision of Services by FLAASH, following the Order placed by the Client\/User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Should the Professional Customer wish to take out several Subscriptions for several Users, a specific contract will be concluded with FLAASH.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965942\" style=\"color: #000000;\"><\/a>Article 3: Prerequisites<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User acknowledges that he\/she has the necessary and appropriate skills and Means of Access to access the Website and use the Services. He acknowledges having the minimum hardware and software requirements and broadband Internet access. He also acknowledges that he has secured the computer configuration he uses, in particular by installing anti-virus software.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer is personally responsible for :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Setting up means of access;<\/span><\/li>\n<li><span style=\"color: #000000;\">The knowledge required by the User to use his Means of Access, as well as the Internet and the Website,<\/span><\/li>\n<li><span style=\"color: #000000;\">And the knowledge required by the User to use the Services.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer is responsible for all connection and equipment costs associated with the use of his or her Means of Access (e.g. fixed-rate telephone, fixed-rate Internet access, etc.) and the use of the Website and Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer undertakes to comply with all legislation, regulations and procedures applicable to him\/her in his\/her place of connection or residence, with regard to both access to the Website and use of the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965943\" style=\"color: #000000;\"><\/a>Article 4: Description of Services<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH makes available to the Customer\/User, via the Website, a virtual home staging Service that enables a User to import photographs onto the Website and generate renovation or furnishing projections for real estate properties.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The main characteristics of the Services are presented on the Website. The Customer\/User is obliged to read them before placing an Order.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The choice and purchase of a Service are the sole responsibility of the Customer\/User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Services offered comply with the regulations in force in France relating to the fairness of commercial transactions and consumer protection.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In return for a Credit, the User can import the photograph of a room onto the Website and download as many versions of the converted or renovated room as he or she wishes.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965944\" style=\"color: #000000;\"><\/a>Article 5: Duration<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These GCS come into force and become binding on the Customer\/User as soon as they are accepted by the latter.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">This acceptance is made by clicking on &#8221; <em>I have read and accept the terms and conditions<\/em> &#8220;.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The present GTC are concluded for an indefinite period.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965945\" style=\"color: #000000;\"><\/a>Article 6: Right of withdrawal<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><em>This article is for Consumers only<\/em><\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In accordance with article L.221-18 of the French Consumer Code, for contracts concluded at a distance, the Consumer Customer has a withdrawal period of fourteen (14) days from the date of conclusion of the contract to exercise his right of withdrawal.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In order to exercise the right of withdrawal, the Consumer Customer must notify FLAASH of his\/her decision to withdraw by means of an unambiguous statement in :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">registered letter with acknowledgement of receipt sent to the following address: FLAASH, 17 Mont\u00e9e Saint-S\u00e9bastien, 69001 Lyon ;<\/span><\/li>\n<li><span style=\"color: #000000;\">or by e-mail with acknowledgement of receipt to the following address: <a href=\"mailto:hello@flaash.ai\" style=\"color: #000000;\">hello@flaash.ai.<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">You can use the sample cancellation form below, but this is not compulsory. In this case, please copy the form below and complete it (only if you wish to withdraw from the contract):<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">To the attention of FLAASH (17 Mont\u00e9e Saint-S\u00e9bastien, 69001 Lyon).<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">I hereby notify you of my withdrawal from the contract for the sale of services (*) :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Ordered on ______________<\/span><\/p>\n<p><span style=\"color: #000000;\">Order n\u00b0______________\/ Invoice n\u00b0_____________<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Customer name :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Customer address :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Customer&#8217;s signature (only if this form is sent on paper) :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Date:____________________<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">(*) Delete as appropriate.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In order for the withdrawal period to be respected, it is sufficient for the Consumer Customer to transmit his communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>The Consumer Customer acknowledges that he may not exercise his right of withdrawal when a Credit has been used and a photograph has been imported onto the Website leading to the generation of the Deliverable, in accordance with article L. 221-28 of the French Consumer Code.  <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965946\" style=\"color: #000000;\"><\/a>Article 7: Delivery &#8211; Complaints<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Deliverables can be downloaded in JPEG format from the Website approximately 30 seconds after the original photograph has been uploaded.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Deliverables will be accessible on the Customer\/User&#8217;s User Space for a period of one (1) year.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH shall not be held liable for any delay in the provision of Services caused by the Customer\/User or related to the Means of Access.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">If the Customer\/User considers that the Services do not comply with these GTC, he\/she must notify FLAASH by sending an e-mail to Technical Support at the following address: <a href=\"mailto:hello@flaash.ai\" style=\"color: #000000;\">hello@flaash.ai<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">ny claim must be made within eight (8) calendar days at the latest from the importation of the initial photograph, failing which all recourse against FLAASH will be lost. The Customer\/User must provide full justification as to the reality of the anomalies observed.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Technical Support will provide an initial response to the Customer&#8217;s complaint within twenty-four (24) working hours.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the absence of reservations or complaints, or in the event of non-compliance with the aforementioned formalities and deadlines by the Customer\/User, the Services will be deemed to be compliant in terms of quantity and quality.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event of complaints made under the above conditions, FLAASH, at the Customer\/User&#8217;s option, will refund or rectify, as far as possible, the Deliverable for which the lack of conformity has been duly proven by the Customer\/User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">By way of exception, FLAASH shall not be liable for any refund or rectification if the Customer\/User&#8217;s reservations or claims :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Are attributable to the inaccuracy or unreliability of the information and files transmitted to FLAASH or to any breach by the Client\/User of the GTC;<\/span><\/li>\n<li><span style=\"color: #000000;\">Are due to a subjective assessment by the Customer\/User of the aesthetic or functional aspects of the Deliverable which is the subject of the Services ordered;<\/span><\/li>\n<li><span style=\"color: #000000;\">When reservations or complaints concern deviations attributable to the state of the art.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965947\" style=\"color: #000000;\"><\/a>Article 8: Access to Services<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965948\" style=\"color: #000000;\"><\/a> <u>Website registration<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In order for the Customer\/User to access the Services, the Customer must create an account on the Website, giving him access to his &#8220;User Space&#8221;. When creating the User Space, the Customer\/User must accept these GTC.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Once the Customer has registered, a confirmation e-mail summarizing the information entered will be sent to the e-mail address previously provided.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Each Customer\/User will have their own User Area which they can access via their login and password. Connection to the User Area will require the entry of a code sent by SMS to the User&#8217;s cell phone.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Each Customer\/User undertakes to define a strong password to access his\/her User Space.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client and Users undertake to provide FLAASH with accurate, up-to-date and complete data and to maintain its accuracy. Customers and Users are responsible for updating their personal data.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965949\" style=\"color: #000000;\"><\/a> <u>Purchase and use of Credits<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Using a Credit, you can import a photograph of a room in a property. This photograph can be used to generate as many Deliverables (generated photographs) as desired.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">A Customer may purchase Credits by pack on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Once the information (company name if applicable, surname, first name, billing address, e-mail address, telephone number) requested on the Web Site has been completed, the Customer will be able to check the description of his Order and in particular the number of Credits purchased and the price.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer confirms his\/her Order and declares that he\/she accepts the present GTC in full and without reservation.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer may print a summary of his Order.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As soon as the Order is registered, a detailed acknowledgement of receipt is sent to the e-mail address provided by the Customer. This acknowledgement of receipt specifies the exact amount invoiced, the description of the pack purchased and the terms of use.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The present GTC are attached to this confirmation e-mail.<\/span><\/p>\n<p><span style=\"color: #000000;\"><u> <\/u><\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965950\" style=\"color: #000000;\"><\/a> <u>Subscription<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer can take out a Subscription on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">It must :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Fill in the information requested on the Website: company name (if applicable), surname, first name, billing address, e-mail address, telephone number;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">provide a bank account number (RIB) to set up the direct debit.<\/span><\/p>\n<p><span style=\"color: #000000;\">User information (surname, first name, e-mail address and telephone number) will be entered by the User when creating his or her User Space.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Any subscription to a Subscription implies an obligation to pay.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Once the information has been filled in, the Customer will be able to check the description of the Subscription, = the amount of the monthly payment that will be deducted, the duration of the Subscription and the cancellation terms.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer confirms his\/her Subscription and declares that he\/she accepts the present GTC in full and without reservation.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer may print a summary of his Subscription.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As soon as the Subscription is registered, a detailed acknowledgement of receipt is sent to the e-mail address provided by the Customer. This acknowledgement of receipt specifies the exact amount invoiced, the description of the Subscription and the terms of use.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The present GTC are attached to this confirmation e-mail.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965951\" style=\"color: #000000;\"><\/a>Article 9: Pricing conditions<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965952\" style=\"color: #000000;\"><\/a>1. <u>Rates<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The prices of FLAASH&#8217;s Services are those indicated on the Website in euros, inclusive of all taxes, taking into account the VAT rate applicable in France on the date of the Order. Any variation in the rate may be reflected in the price of the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH reserves the right to modify its prices at any time. Subscriptions and Credits already subscribed to will be subject to the rates in force on the day of subscription.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965953\" style=\"color: #000000;\"><\/a> <u>Buying Credits<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Credits can be purchased on the Website in packs comprising a different number of Credits.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The price of one (1) pack of five (5) credits is nineteen (19) \u20ac excluding VAT. The price of one (1) pack of ten (5) credits is twenty-seven (27) \u20ac excluding VAT.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Credits can only be used by the User whose User Space has been used to purchase the Credits.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965954\" style=\"color: #000000;\"><\/a> <u>Subscription<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH offers two types of Subscription:<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Annual subscription:<\/span>\n<ul>\n<li><span style=\"color: #000000;\">1 User: \u20ac21.75 (twenty-one euros and seventy-five cents) excl. VAT \/ month for 12 (twelve) months, paid in full when the order is placed, i.e. \u20ac261 (two hundred and sixty-one) excl;<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Term of one year, tacitly renewable for a period of the same duration.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Monthly subscription:<\/span>\n<ul>\n<li><span style=\"color: #000000;\">1 User: \u20ac29 (twenty-nine) excl. tax\/month ;<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">No time limit.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">All Subscriptions allow you to import an unlimited number of photographs to generate as many projections as you wish, subject to normal use.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">A Subscription provides access to Services for a single User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"4\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965955\" style=\"color: #000000;\"><\/a> <u>Means of payment<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Credits are purchased online on the Website by credit card.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH uses the Stripe payment platform, whose terms and conditions are available at <a href=\"https:\/\/stripe.com\/fr\/legal\/ssa\/fr-fr\" style=\"color: #000000;\">https:\/\/stripe.com\/fr\/legal\/ssa\/fr-fr.<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Subscription payments are made by monthly direct debit on the date set by the customer at the time of subscription.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"5\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965956\" style=\"color: #000000;\"><\/a> <u>Bills<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">When the Customer purchases Credits, an invoice is sent by e-mail and is available on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">When the Customer has subscribed to a Subscription, an invoice is sent to him monthly by e-mail and is accessible on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"6\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965957\" style=\"color: #000000;\"><\/a> <u>Non-payment<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event of late payment, FLAASH may suspend the Subscription and block access to the User Space.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Any sum not paid by the due date shall automatically incur, without the need for a reminder and from the day following the payment or debit date agreed between the Client and FLAASH, the application of penalties equal to three times the legal interest rate. If the Customer is a professional, an additional fixed amount of 40 (forty) euros will automatically be payable by the professional Customer as a fixed indemnity for collection costs.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Late payment will also result in the immediate payment of all sums owed to FLAASH by the Client, without prejudice to any other action that FLAASH may be entitled to take against the Client in this respect.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965958\" style=\"color: #000000;\"><\/a>Article 10: Obligations and liability<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965959\" style=\"color: #000000;\"><\/a>1. <u>Obligations and responsibilities of the Customer\/User<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965960\" style=\"color: #000000;\"><\/a> <u>Use of the Website<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User undertakes to comply with all legislation, regulations and procedures applicable to him\/her in his\/her place of connection or residence, with regard to access to the Website and the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">When using the Website, the Customer\/User shall refrain in particular, in any way whatsoever, from :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">attempt to carry out or carry out, in any form whatsoever, and regardless of the technology employed, any action of a malicious nature and\/or presenting a risk to the operation and\/or security of all or part of the Website,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">divert or attempt to divert all or part of the Website, or any other element to which the Customer\/User may have access, for purposes other than those for which they are intended,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">attempt to harm, or harm, attempt to harm, or harm.<\/span>\n<ul>\n<li><span style=\"color: #000000;\">to FLAASH,<\/span><\/li>\n<li><span style=\"color: #000000;\">and\/or more generally to a third party (including another Customer or User),<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">in any way whatsoever and in particular via the Internet (for example via: social networks, the Website, etc.), for example by committing acts of unfair competition, acts of parasitism, acts of damage to reputation or image, acts of denigration, acts of counterfeiting, acts infringing on privacy,<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">be the author, in any way whatsoever, of content and\/or statements that are illicit and\/or prejudicial to FLAASH,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">transmit, upload to the Website, display, in any manner whatsoever, and by any technological means whatsoever, any content that is illegal, fraudulent, harmful, abusive, threatening, abusive, harassing, tortious, defamatory, racist, anti-Semitic, vulgar, obscene, revisionist, homophobic, insulting, pornographic, paedophilic, immoral, invasive of a person&#8217;s privacy, hateful or racially, ethnically, religiously or otherwise objectionable,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">use or attempt to use erroneous, usurped, stolen and\/or non-owned means of payment.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User declares that he\/she accepts the characteristics and limits of the Internet and in particular acknowledges that :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">use of the Website is at the user&#8217;s own risk and under the user&#8217;s sole responsibility,<\/span><\/li>\n<li><span style=\"color: #000000;\">any material downloaded by the Customer\/User or obtained in any other way while using the Website and the Services is done so at the Customer&#8217;s\/User&#8217;s own risk.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965961\" style=\"color: #000000;\"><\/a> <u>Rights on Photographs Imported by the Customer\/User on the Website and on Deliverables<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client\/User transmits information and documents to FLAASH under its sole responsibility, and guarantees their content, accuracy and availability with a view to the performance of its Services by FLAASH.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User guarantees in particular that he has the necessary rights and authorizations for the Photographs Imported onto the Website. In this respect, the Client\/User guarantees that the use by FLAASH of these Imported Photographs does not infringe the rights of a third party, such as property rights, copyright, right to privacy and right to image, and does not breach any contractual commitment such as confidentiality, exclusivity, etc.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In particular, the Customer\/User guarantees, with regard to Imported Photographs, that if he\/she is not the owner of the property concerned, he\/she has obtained authorization from the latter.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Imported Photographs must comply with all applicable laws and regulations.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User undertakes to ensure that the image of no identifiable physical person is visible on the Imported Photographs.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User acknowledges having full knowledge of the regulations governing copyright and image rights. He\/she shall be solely responsible for the use of the Imported Photographs and Deliverables.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">By placing an Order, the Customer\/User authorizes the use of the data and documents transmitted, in particular the Imported Photograph, for the purpose of processing the Order. The Customer\/User acknowledges and accepts that, for the purposes of processing the Order, FLAASH may be required to communicate such data and documents to its partners and, in particular, to its subcontractors.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client\/User undertakes to inform FLAASH directly of any difficulties that may arise in the performance of the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the absence of reservations or complaints expressly made by the Customer upon receipt of the Services, in accordance with Article 7 &#8220;Delivery &#8211; Complaints&#8221;, the Services shall be deemed to comply with these GTS in terms of quantity and quality.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer undertakes to ensure that Users using the Subscription taken out by the Customer comply with the provisions of the present article &#8220;Rights to Photographs&#8221;. The Customer is solely responsible for the Imported Photographs and Deliverables, in particular with regard to copyright and image rights of third parties that may be attached to the Imported Photograph and consequently to the Deliverable.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event that FLAASH is held liable for the use of the Imported Photographs transmitted by the Client\/User and the Deliverables generated therefrom, the Client shall indemnify FLAASH against any financial penalties, damages and interest awarded against FLAASH by an administrative or judicial authority or under the terms of a settlement agreement.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965962\" style=\"color: #000000;\"><\/a> <u>General obligations<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer undertakes, at all times and for the entire duration of these GCS, to comply with and to ensure compliance by the User with all of its stipulations, in the context of an obligation of result, in particular the present Article &#8220;Obligations and responsibilities of the Customer\/User&#8221;.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Consequently, the Customer undertakes, as part of an obligation of result, at all times, throughout the duration of these GTC, to respect, and to ensure that the User respects, the following rules of conduct, in connection with the Services:<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Strict compliance with laws and regulations applicable to the Customer and the User,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Prohibition to use the Deliverables for a purpose and\/or under conditions contrary to the law or to these GTC,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Absolute confidentiality of the Customer&#8217;s\/User&#8217;s login and password giving access to his\/her account on the Website,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Strictly individual use of each User Space,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Prohibition of abnormal or abusive use of the Website,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Respect and courtesy of the Customer and the User towards FLAASH,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Use of Services in good faith,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Transparency of the Customer towards FLAASH,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer undertakes to make normal use of the Website and the Services and to ensure that each User has a User Space. In this context, the Customer acknowledges that a User Space may only be used by a single User for his or her own account and may not be used by any other individual or legal entity. Any robotized use or use exceeding a normal volume for a single individual may lead FLAASH to terminate the Subscription and\/or these GTC in accordance with the provisions of article 13 &#8220;Termination&#8221;, without prejudice to any other action that FLAASH may be entitled to take against the Customer in this respect.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer is solely responsible for its use of the Services and for the use of the Services by the User.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965963\" style=\"color: #000000;\"><\/a>2. <u>Obligations and responsibilities of FLAASH<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH may only be held liable for acts carried out by it in the performance of a Service, in the sole event that a causal link is established between the alleged loss and gross negligence on the part of FLAASH, within the limits of the provisions of the present article &#8220;Obligations and responsibilities of FLAASH&#8221;.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH makes every effort to provide the Customer\/User with access to the Websites and Services 24 hours a day, 7 days a week, except in the event of :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">force majeure as defined in the &#8220;Force majeure&#8221; article,<\/span><\/li>\n<li><span style=\"color: #000000;\">unavailability due to scheduled or unscheduled maintenance, in particular corrective or evolutionary maintenance,<\/span><\/li>\n<li><span style=\"color: #000000;\">unavailability due to the weakness or absence of Internet access network coverage by the Customer\/User&#8217;s access provider,<\/span><\/li>\n<li><span style=\"color: #000000;\">failure by the Client\/User to comply with the instructions provided by FLAASH,<\/span><\/li>\n<li><span style=\"color: #000000;\">and more generally, any technical difficulty of any nature whatsoever that may arise for any reason whatsoever and prevent the Customer :<\/span>\n<ul>\n<li><span style=\"color: #000000;\">to access the Website and its contents,<\/span><\/li>\n<li><span style=\"color: #000000;\">and\/or more generally to use the Services.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH and the Client agree that the nature of FLAASH&#8217;s obligation in providing the Services is an obligation of means and not of result.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer acknowledges that the Services are based on artificial intelligence software and that there can therefore be no guarantee as to the quality of the proposed Deliverable.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As FLAASH only provides a projection tool, based on data and documents supplied by the Customer\/User, under the latter&#8217;s responsibility, it cannot be considered to be involved in any way whatsoever in the choice of solutions selected, or their implementation by the Customer\/User, the owner or the purchaser of the property, and cannot be held liable in any way whatsoever in this respect.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client\/User expressly acknowledges that the Deliverable proposed by FLAASH does not include the technical feasibility of the projection.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH makes every effort to ensure that the information published on the Website is accurate and up-to-date, but reserves the right to modify it at any time and without prior notice. However, it cannot guarantee the accuracy, precision or completeness of the information on the Website. Consequently, it declines all responsibility for imprecisions, inaccuracies or omissions in the information available, as well as all responsibility for damage resulting from fraudulent intrusion by a third party leading to modification of the information contained on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The only documents binding on FLAASH are these General Terms and Conditions. The photographs and texts reproduced on the Website and illustrating the Services are not contractual. Consequently, FLAASH cannot be held responsible for any error in one of these photographs or texts.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In particular, FLAASH is not responsible for:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">difficulties accessing or connecting to all or part of the Website and\/or Services,<\/span><\/li>\n<li><span style=\"color: #000000;\">unavailability or temporary malfunctions affecting all or part of the Website and\/or Services,<\/span><\/li>\n<li><span style=\"color: #000000;\">the temporary suspension of all or part of the Website and\/or Services,<\/span><\/li>\n<li><span style=\"color: #000000;\">modification without notice of access to all or part of the Website and\/or Services,<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">for any reason whatsoever, and in particular in the event of evolutionary or corrective maintenance of all or part of the Website and\/or Services.<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">the unsuitability of a Service for a particular use or for the expectations and needs of the Customer\/User that are not covered by the contract;<\/span><\/li>\n<li><span style=\"color: #000000;\">inaccuracy or non-conformity of information (quantities, technical realization of ideas suggested on the Deliverable).<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH excludes all liability whatsoever for indirect damage such as loss of profit, commercial or financial loss, increase in overheads, consequence of recourse by third parties or loss originating from or resulting from the Services, even if FLAASH has been previously notified, as well as damage caused to persons or property distinct from the object of the Order.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In any event, in the context of the Services and in the event that FLAASH is held liable for any reason whatsoever, the total amount of compensation that FLAASH may be required to pay the Client may not exceed the amount exclusive of VAT received by FLAASH, regardless of the legal basis of the claim and the procedure used to bring it to a successful conclusion.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965964\" style=\"color: #000000;\"><\/a>Article 11: Warranties<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"604\">\n<p><span style=\"color: #000000;\">The Consumer has a period of two years from the date of supply of the digital content or service to obtain the implementation of the legal warranty of conformity in the event of the appearance of a lack of conformity. For a period of one year from the date of supply, the consumer is only required to establish the existence of the lack of conformity, and not the date of its appearance.<\/span><\/p>\n<p><span style=\"color: #000000;\">The legal warranty of conformity includes the obligation to provide all updates necessary to maintain the conformity of the digital content or service.<\/span><\/p>\n<p><span style=\"color: #000000;\">The legal guarantee of conformity entitles the consumer to have the digital content or service brought into conformity without undue delay following his request, at no cost and with no major inconvenience to him.<\/span><\/p>\n<p><span style=\"color: #000000;\">The Consumer may obtain a price reduction by retaining the digital content or digital service, or he may terminate the contract by obtaining a full refund in exchange for relinquishing the digital content or digital service, if :<\/span><\/p>\n<p><span style=\"color: #000000;\">1\u00b0 The professional refuses to bring the digital content or service into conformity;<\/span><\/p>\n<p><span style=\"color: #000000;\">2\u00b0 The compliance of the digital content or service is unjustifiably delayed;<\/span><\/p>\n<p><span style=\"color: #000000;\">3\u00b0 The digital content or service may not be brought into conformity at no cost to the consumer;<\/span><\/p>\n<p><span style=\"color: #000000;\">4\u00b0 Bringing the digital content or service into conformity causes major inconvenience to the consumer;<\/span><\/p>\n<p><span style=\"color: #000000;\">5\u00b0 The non-compliance of the digital content or service persists despite the professional&#8217;s unsuccessful attempt to bring it into compliance.<\/span><\/p>\n<p><span style=\"color: #000000;\">The Consumer is also entitled to a reduction in price or rescission of the contract when the lack of conformity is so serious as to justify immediate reduction in price or rescission of the contract. The consumer is then not obliged to ask for the digital content or service to be brought into conformity beforehand.<\/span><\/p>\n<p><span style=\"color: #000000;\">In cases where the lack of conformity is minor, the Consumer only has the right to cancel the contract if the contract does not provide for the payment of a price.<\/span><\/p>\n<p><span style=\"color: #000000;\">Any period of unavailability of the digital content or service for the purpose of bringing it back into conformity suspends the remaining warranty period until the digital content or service is supplied again in conformity.<\/span><\/p>\n<p><span style=\"color: #000000;\">The rights mentioned above result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.<\/span><\/p>\n<p><span style=\"color: #000000;\">Any professional who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual sales (article L. 242-18-1 of the French Consumer Code).<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In addition, the Consumer benefits from the legal warranty for hidden defects pursuant to articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the customer to a price reduction if the digital content or service is retained, or to a full refund in exchange for renouncing the digital content or service.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965965\" style=\"color: #000000;\"><\/a>Article 12: Intellectual property<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965966\" style=\"color: #000000;\"><\/a>1. <u>General provisions<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User remains the owner of the rights to the elements he\/she himself\/herself has provided for the realization of the Services (&#8220;Imported Photographs&#8221;).<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Parties agree that the Client\/User has full and complete ownership of the Services performed at its request by FLAASH, i.e. the Deliverables, subject to the Client\/User fulfilling all of its obligations hereunder.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As such, FLAASH transfers to the Client\/User, on an exclusive basis, all industrial and\/or intellectual property rights that it may hold over the Deliverables, as and when they are produced, namely all industrial property rights and copyrights.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The assignment may only relate to Services delivered and paid for.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Proposals generated by FLAASH and not accepted by the Client\/User remain the property of FLAASH.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client\/User expressly authorizes FLAASH to use the Photographs Imported on the Website and the Deliverables in the artificial intelligence software generating the Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965967\" style=\"color: #000000;\"><\/a> <u>The rights of FLAASH<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><u> <\/u><\/span><\/p>\n<p><span style=\"color: #000000;\">The Client\/User has chosen to contract with FLAASH because of the originality of its Website and what it contains.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer\/User therefore acknowledges that the following &#8220;Protected Elements&#8221; are protected by intellectual property rights, without this list being exhaustive:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">the Website itself, including :<\/span>\n<ul>\n<li><span style=\"color: #000000;\">architecture,<\/span><\/li>\n<li><span style=\"color: #000000;\">its presentation,<\/span><\/li>\n<li><span style=\"color: #000000;\">its graphic charter,<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\">all that it contains:<\/span>\n<ul>\n<li><span style=\"color: #000000;\">software components,<\/span><\/li>\n<li><span style=\"color: #000000;\">source code,<\/span><\/li>\n<li><span style=\"color: #000000;\">the artificial intelligence model,<\/span><\/li>\n<li><span style=\"color: #000000;\">works (texts, graphics, logos, drawings, images, sounds and music, etc.), in any format whatsoever,<\/span><\/li>\n<li><span style=\"color: #000000;\">trademarks, company names and trade names.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Except in cases where the Customer\/User holds property rights to the Protected Element concerned, the Customer shall refrain from, without this list being exhaustive :<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">reproduce, copy, modify, assemble, recreate, duplicate, distribute, present, perform, broadcast, publicly display, transfer, transmit, publish, all or part of Protected Elements,<\/span><\/li>\n<li><span style=\"color: #000000;\">sell, assign, sublicense, transfer, make available to a third party, commercialize, market, (including renting), distribute, redistribute, in any way whatsoever, all or part of Protected Elements,<\/span><\/li>\n<li><span style=\"color: #000000;\">create a derivative work from all or part of the Protected Elements,<\/span><\/li>\n<li><span style=\"color: #000000;\">reverse engineer, decompile, disassemble, extract, disassemble, adapt, translate, arrange, disassemble, all or part of Protected Elements,<\/span><\/li>\n<li><span style=\"color: #000000;\">reuse, integrate or incorporate all or part of the Protected Elements into another product and\/or service,<\/span><\/li>\n<li><span style=\"color: #000000;\">attempt in any way whatsoever to discover the source code of Protected Elements,<\/span><\/li>\n<li><span style=\"color: #000000;\">modify, damage or alter all or part of the Protected Elements with a view, for example, to obtaining unauthorized access to the Services and to accessing the Website by any means other than the connection interface to the customer area which is provided to the Customer for this purpose by FLAASH via the Website.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><u> <\/u><\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965968\" style=\"color: #000000;\"><\/a>3. <u>Assignment of copyright<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As the performance of the Services is subject to the provisions of article L. 131-3 of the French Intellectual Property Code, it is expressly agreed between the Parties that the rights assigned are as follows:<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong><u>The right to reproduce<\/u><\/strong>  or to have these Services reproduced by all means and processes, on all media and all materials both current and future, known or unknown, and in particular on paper or derived, plastic, digital, magnetic, electronic or computer media, by downloading, videogram, CD-Rom, CD-I, DVD, disk, floppy disk, network ;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong><u>The right to represent<\/u><\/strong>  or to have these Services represented by any current or future means of distribution and communication, known or unknown, in particular by any on line telecommunication network, such as internet, intranet, digital television network, transmission by hertzian way, by satellite, by cable, wap, interactive telematic system, by downloading, teletransmission, wired or wireless telephone networks;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong><br \/>\n  <u>The right to adapt, modify, transform, develop<\/u><br \/>\n<\/strong>in whole or in part, the Services<em>,<\/em> on any paper, computer, magnetic or optical medium, including the Internet, disk, floppy disk, tape, CD-Rom, listing;<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong> <\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong><br \/>\n  <u>The right to use and exploit the Services<\/u><br \/>\n<\/strong> the Services, for the needs of its own activities or for the benefit of third parties.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In this context, FLAASH undertakes, under the terms of each of these invoices, to :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Recall the terms of the present article 12.3 ;<\/span><\/li>\n<li><span style=\"color: #000000;\">Expressly state that the transfer is valid for the entire world, and for the entire legal duration of copyright protection.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965969\" style=\"color: #000000;\"><\/a>4. <u>Duration and territory<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The present transfer of intellectual property rights is granted for the entire world, and for the entire legal term of protection of the author&#8217;s economic rights.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965970\" style=\"color: #000000;\"><\/a>5. <u>Compensation<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In accordance with article L.131-4 of the French Intellectual Property Code, and by virtue of the particular nature of the subject matter of these GCS, the price of the transfer of intellectual property rights and in particular copyright attached to the Services is included as a lump sum in the price of the Services as shown on the invoices.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965971\" style=\"color: #000000;\"><\/a>6. <u>Third party rights<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer acknowledges and assumes full and entire responsibility for the Photographs Imported on the Website and appearing in the production delivered by FLAASH. FLAASH cannot be held liable in the event that such content is not free of rights or infringes the intellectual property rights of a third party. The Client guarantees FLAASH that it will be liable for any condemnation, costs and fees that it may be required to pay in this respect.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965972\" style=\"color: #000000;\"><\/a>Article 13: Termination<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965973\" style=\"color: #000000;\"><\/a> <u>Cancellation by the Customer<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer is free to cancel the Subscription and\/or these GCS by clicking on the &#8220;my account&#8221; tab in the User Area.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Cancellation may also be made by registered letter with acknowledgement of receipt addressed to: FLAASH, 17 Mont\u00e9e Saint-S\u00e9bastien, 69001 Lyon.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Termination will take effect at the end of the current Subscription month, subject to three (3) days&#8217; notice.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965974\" style=\"color: #000000;\"><\/a> <u>Cancellation by FLAASH<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH is free to terminate these GCS and\/or the Subscription at any time, with three (3) days&#8217; notice, by sending a registered letter with acknowledgement of receipt to the Customer. Termination takes effect on expiry of the two-month notice period, which runs from receipt of the registered letter.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event of non-compliance by the Customer\/User with any provision of these GTC, FLAASH reserves the right to (i) by operation of law, (ii) unilaterally, (iii) following the dispatch of a formal notice by registered letter with acknowledgement of receipt or by e-mail to the Customer, and (iv) in the event that the Customer does not remedy the breach of these GTC within fifteen (15) days, or that FLAASH considers that it is not possible to remedy the breach (v) the right to :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">terminate the contractual relationship,<\/span><\/li>\n<li><span style=\"color: #000000;\">block access to the User Space<\/span><\/li>\n<li><span style=\"color: #000000;\">and\/or permanently block access to all or part of the Services,<\/span><\/li>\n<li><span style=\"color: #000000;\">without any consideration or indemnity.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"color: #000000;\"><u>Consequences of termination<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">As soon as the cancellation is effective, the Customer\/User will no longer be able to access his\/her User Space on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">At the Customer&#8217;s request, FLAASH will allow the Customer to download the information contained in its User Space, in particular its invoices.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The total amount of the sums due by the Customer at the time of termination will be immediately payable.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965975\" style=\"color: #000000;\"><\/a>Article 14: Insurance<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH declares that it is the holder of an insurance policy guaranteeing the pecuniary consequences of the bringing into play of its tortious or contractual liability that may be incurred in the context of these GTC. FLAASH shall justify this to the Customer at any time upon the latter&#8217;s first request.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965976\" style=\"color: #000000;\"><\/a>Article 15: Customers&#8217; and Users&#8217; personal data<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH undertakes to protect the personal data communicated by the Client\/User in compliance with its Personal Data Protection Policy, the French Data Protection Act (Loi Informatique et Libert\u00e9s) and the General Data Protection Regulation (RGPD).<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">This Personal Data Protection Policy is available via a dedicated link on the Website.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965977\" style=\"color: #000000;\"><\/a>Article 16: Cookies<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">When using the Website, cookies may be deposited on the Customer\/User&#8217;s Means of Access.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">A &#8220;cookie&#8221; is a small text file containing information specific to the user of the Website. It is stored on the surfer&#8217;s hard disk and can only be read by the server that supplied it.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The information obtained by cookies is stored on the server hosting the Website, i.e. the servers of the American company AWS Europe.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH makes limited use of cookies in order to facilitate navigation of the Website and to optimize the Website experience.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These cookies are essential for tracking and registering user areas, as well as for browsing the website. Without these cookies, certain settings on the Website may not function properly.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH also uses cookies linked to third-party services for marketing purposes. These cookies are subject to user consent. Refusal to accept these cookies will not prevent access to the Website and Services.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Cookies are stored for a maximum of 12 (twelve) months.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965978\" style=\"color: #000000;\"><\/a>Article 17: Archiving the contract<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These GTC may be saved and printed by the Customer\/User for storage and reproduction purposes.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In accordance with article L.213-1 of the French Consumer Code, FLAASH will archive contracts concluded electronically for an amount in excess of 120 euros for a period of ten years from the date of conclusion. Customers may obtain a copy of their contract by contacting hello@flaash.ai.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965979\" style=\"color: #000000;\"><\/a>Article 18: Reference<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client expressly authorizes FLAASH to present the Services performed (Deliverables) for the Client on various media as part of its commercial prospecting, external communication and advertising initiatives. In particular, these Services may be promoted on the Website and in FLAASH&#8217;s commercial documents.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Client expressly authorizes FLAASH to include in the Services a statement indicating its contribution.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The Customer expressly authorizes FLAASH to communicate the Customer&#8217;s identity to third parties for the purposes of commercial prospecting.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965980\" style=\"color: #000000;\"><\/a>Article 19: Recourse to the consumer ombudsman<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><em>This article is for Consumers only<\/em><\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">If the Customer is a Consumer, in accordance with Article L.612-1 of the French Consumer Code, he\/she &#8220;.<em>  has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute with a professional. To this end, the professional guarantees the consumer effective recourse to a consumer mediation system.  <\/em>&#8220;.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event of a dispute with FLAASH, the Customer may contact the mediator :<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">By post to: M\u00e9diateur-Consommation-smp 24, rue Albert de Mun 33000 Bordeaux ;<\/span><\/li>\n<li><span style=\"color: #000000;\">By e-mail: <a href=\"mailto:saisine@www.mediateur-consommation-smp.fr\" style=\"color: #000000;\">saisine@www.mediateur-consommation-smp.fr.<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h1><span style=\"color: #000000;\"><a name=\"_Toc155965981\" style=\"color: #000000;\"><\/a>Article 20: General provisions<\/span><\/h1>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<h2><span style=\"color: #000000;\"><a name=\"_Toc155965982\" style=\"color: #000000;\"><\/a>1. <u>Complete provisions<\/u><\/span><\/h2>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">In the event that one of the clauses of these GTC is declared illegal or unenforceable, and\/or null and void by a change in legislation, or by a court decision that has become final, the nullity or unenforceability will be strictly limited to the said clause, and will in no way affect the validity of the other stipulations.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965983\" style=\"color: #000000;\"><\/a> <u>No waiver<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">The non-application by FLAASH or the Customer of any of the stipulations of these GTC does not imply a waiver on its part to invoke them at any time and does not affect the validity of all or part of these conditions.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965984\" style=\"color: #000000;\"><\/a> <u>Force majeure<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Neither party shall be liable to the other for non-performance or delay in performance of any obligation under this contract due to the occurrence of an event of force majeure as generally recognized by jurisprudence.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"4\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965985\" style=\"color: #000000;\"><\/a> <u>Modification<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">FLAASH reserves the right to modify these GTC at any time by publishing a new version on its Website. The applicable GCS are those accepted by the Customer\/User at the time of the Order.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<ol start=\"5\">\n<li><span style=\"color: #000000;\"><a name=\"_Toc155965986\" style=\"color: #000000;\"><\/a> <u>Applicable law &#8211; Language of the contract &#8211; Settlement of disputes<\/u><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Any dispute relating to the interpretation and execution of these GTC shall be governed by French law.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">These GCS are written in French. Should they be translated into several languages, only the French text will prevail in the event of a dispute.<\/span><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #000000;\">Failing amicable resolution, any dispute relating to the conclusion, interpretation, performance or termination of these GTS and\/or a Subscription shall be referred to the Courts of Bordeaux, which shall have exclusive jurisdiction, regardless of the terms of payment accepted, even in the event of a warranty claim or multiple defendants, notwithstanding any clauses to the contrary.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions of Sale and Use Last update : 12\/01\/2024 Important information: FLAASH, a company specializing in the development and publication of software and other IT solutions, publishes the website accessible at https:\/\/flaash.ai\/. These General Terms and Conditions of Sale (hereinafter referred to as &#8220;GTCS&#8221;) form the basis of the commercial relationship between Customers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-282680","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/pages\/282680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/comments?post=282680"}],"version-history":[{"count":2,"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/pages\/282680\/revisions"}],"predecessor-version":[{"id":282682,"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/pages\/282680\/revisions\/282682"}],"wp:attachment":[{"href":"https:\/\/flaash.ai\/en\/wp-json\/wp\/v2\/media?parent=282680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}